This update came as of a few moments ago.
>:(
What a terrible thing to happen. Fuck you PaypalUK!
I hope they can talk through with the PayPal team tomorrow, if not i doubt the Yatagarasu team will be able to get the same money they got if they have to refund
Skullgirls all over again.
WHAT THE FUCK
Way to ruin the dream…
Sent Paypal some feedback. Let’s hope this gets turned around quickly.
Tweeted paypal already, I’d suggest everyone else do the same
I already gave my comments on EH, so I’ll just say the same thing here:
The main problem with PayPal is that it acts like a bank by letting you have funds in your account, but they don’t act enough like a bank that they have to play by banking rules. They can arbitrarily freeze your funds and you have little recourse but to wait until they decide what they want to do.
Any real bank or brokerage has strict rules they must play by. Imagine going into a Bank of America and discovering they’re holding your funds, without any notification, without explanation or recourse. Furthermore, they’re very ambivilant on exactly why your account was frozen, some vague policy that you were never told about and can change at any time. That would never happen with any other bank. Any “real” bank that would freeze your account (or shut down your debit card) does so out of a sense of security and usually wants to immediately talk to you to get it resolved as quickly as possible, or they immediately tell you why. And if they aren’t playing by the rules, you have real legal recourse to address that.
PayPal, on the other hand, is a very nebulous organization that makes it very difficult to talk to someone, get a straight answer, provide any sort of roadmap for problems or really just behave like a true financial agency. They’ve created their own definition of finance that exists beyond banking and as a result, you’re at the mercy of them if you ever have a problem. I sincerely hope they manage to find a solution for this in the end, as much of a joke PP’s customer service is. And perhaps in the future, developers will switch to Amazon Payments, which is also used by crowdfunding organizations like Kickstarter and has proven to be much more dependable.
got this email, this sounds as ridiculous as when they refused to provide online payments to online shops because they were selling pornography, fuck you paypal
Yeah I bet some stuck up old lady is like “I dont want my grandkids playing violent video games!” And so shes taking it out on them.
Well shit.
PayPal really sucks. What are legit alternatives?
Amazon Payment and Humble Bundle or whatever the hell you want to call their payment service that more and more people seem to be jumping on lately.
There was a story ran on ars technica about funds being held up from another startup, once the media caught wind PayPal released the funds. I suggest farming this out to all of the major gaming websites and possibly ars technica as well as they may be able to do a piece on PayPal and their horrible customer service.
[Quote]
PayPal Has Released Yatagarasu AoC Funds!
I’m relieved to announce that today we received an email from PayPal’s ‘Office of Executive Escalations’, advising us that they have released all reserve funds and removed all reserve settings from our account.
This comes as a HUGE relief for all involved in the development of Yatagarasu AoC, as the money raised by our contributors is vital to the game development and pursuing alternative arrangements at this timing would have been hugely problematic.
THANK YOU to everyone for the amazing outpouring of support on Twitter, NeoGAF, Shoryuken, and numerous gaming blogs! Your voices clearly played a part in motivating PayPal to resolve our problem and hopefully will help prevent other developers going through the same experience in future.
We are cracking on with preparing Yatagarasu AoC and the campaign perks for contributors, and will provide updates via the IndieGogo page and at Yatagarasu-FTG.com very soon!
Once again, THANK YOU!
Seon King
Founder, Nyu Media
[/Quote]
Shit yeah!
It seems that these “paypal has frozen xxxxx” stories are coming up much more frequently now, there’s some shady shit going on
PayPal are a bunch of fuckers, and I hope a legit alternative springs up soon. Seriously, fuck them.