Unable to load saved game data on a PS3

Hello all,

I changed my PSN password and suddenly I can’t load my SC4 save file. It says that this save was not created by this PS3 or by this PSN account!!!

I tried everything:

1- Deleted my system account and made a new one with my PSN ID. same error.

2- Deleted the save file and coppied an old one I had. same error.

3- Deleted everything related to the game and re-installed and re-updated everything then copied the save file. same error.

4- Quick formatted the PS3, re-did everything…same error.

5- Full formatted the PS3 and re-did everything…same error

When did this started happening? Is this a common issue? anything we can do atm?

Is there a way to hard format the PS3 (rollback to the original factory settings with original version and xmb)?

You are logged back into your PSN account right?

Of course.

Contact Sony customer service