Trouble it BB Instructional video for LE

Hey guys hope this is the right place to post.

I played my bluray movies with ease but when I put in the BB instructional video there is no playback or anything doesn’t even read.

Anybody have any ideas?

Anything would be great. Appreciate peeps.

dont know what to tell u, mine worked fine, update firmware maybe that’ll help

Yea I updated and everything too ;_;

Guess I am just SOL on this one

If anyone does have any ideas please help

Thanks