Qanba Q1 for PC troubleshooting question

Hi I recently bought a Qanba Q1 http://www.amazon.com/Qanba-Q1-Xbox-Joystick-Fightstick/dp/B00FIVFSHG/ref=sr_1_1?ie=UTF8&qid=1406170162&sr=8-1&keywords=qanba+q1[1][1] to play fighting games on my PC. I though it was plug and play? My computer wont install the drivers properly and I’ve tried a lot of things. When I plug it in, the lights 4 3 2 1 light up blue for a few seconds and die and sometimes MODE\TURBO lights shine red for a few seconds. Does anyone know a fix or did I just get unlucky and receive a defected one? Thank you.

P.S - I didn’t get an instruction manual.

Are you using th usb 2.0 or 3.0 ports on yor pc? I have the same stick and the same problem you have happens to me if i plug the stick into my computers usb 3.0 port.