Hi SRK, I just moved from Northern virginia with its glorious fios internet to williamsburg VA with cox internet.
Before, AE on my xbox360 ran hella smooth, while cox has been super choppy with significant lag spikes, its near unplayable, I’m trying to figure out what I need to do to get it to run right!
here’s the specs:
its about 18 mbps down/5 up, thats more than sufficient bandwidth, right?
problems come even when I’m alone and not using any other internet.
Just got a new router to see if that was the problem (Netgear R6300, top of the line router), and of course I’m running a wired connection, and put my xbox ip addy in the DMZ on the router.
Ran some ping tests and things were hella wild, it would be normal one minute (35ish ping) then would spike upwards to 400-500 ping for a test location less than 100 miles.
any clue on what steps to take to resolve it? they gave me a new modem a month ago. is the actual cable line worn out? do their servers just suck? any network heads that might point me in the right direction, I’d certainly appreciate it!
I want to say your internet just sucks.
I live right outside of Baltimore and have FIOS, my internet is within the top 56% of the nation for speed and reliability
And I assume it was the same in Northern Virginia as it is in Northern Maryland.
This is my speed test results was just now, with two other people on my house doing some major internet streaming.
Netflix was running on a web enabled bluray player while someone else was downing some downloads on another PC.
And steam is running on my Desktop.
Verzion is not just some ISP, they are a major unity provider who owns and runs the telecommunication infrastructure for the whole Eastern Seaboard.
For the East Coast Verizon inherited all the infrastructure, personnel and experience that used to belong to Bell Atlantic (taking a good size chuck of Bell Labs and whats good from AT&T).
Keep in mind readers this is Verizon for just the US East Coast not the national average. On the national average Cox rated higher than Verizon but Verizon has the better speeds, each region is different.
Cable internet due to its architecture have some major flaws.
The whole neighborhood shares the collective band-with, Example if you live next door to a major MP3 pirate who streams on bit torrent all day your network speeds will suffer
Vast majority of Cable companies is not the actual ISP, they are a middle man. They subcontract the internet from another agency. Every time you call the cable company about a internet issue, they will transfer your call to some one else, they are transferring you to one of the reps for the subcontractor (whose going to pretend they are till the cable company).
Cable internet will throttle down your internet connection if you exceed a certain amount each month.
What you can do?
Make sure you minimize or stop any downloads on your network.
try a different Ethernet cable, go for cat 6 if you can.
as for your advice, I’ve got #1 down (all i normally have using bandwidth is my cell phone booster, which uses Roughly 30kbps upstream and 60kbps downstream), and #3 is straight (router has uPnP, and even went above by putting the IP addy in the DMZ), I’ll give #2 a shot.
2 last questions: #1. any chance this could be due to old/shotty coaxial cable coming from the main line/into my house? #2. anything I should say/ask the technician who is coming by tomorrow morning to try and get it fixed? could I demand to have my ip routed to a different server?
I don’t think that you’d get 18 down/5 up consistently if it was due to poor cabling. If it was and you also have HD cable with them, it would look like crap. From my personal experience with Comcast, I can tell you that a poorly spliced cable can still provide good internet… Still have Comcast Internet, but switched to Dish after 4 service calls that did not resolve the issue. They didn’t want to replace the cable run from the junction block to my house (2 doors down) so I cancelled TV service, kept the internet.
Anyway, a few suggestions:
Perform the XBox internet test, and make sure that you don’t have an issue with the NAT on your router being completely open. If it’s not, follow the procedures on the link provided after the test and/or consult support materials for your router to make sure it’s fully open.
Google preferred DNS settings for your specific ISP(both primary and secondary). Instead of auto detecting the DNS server, sometimes it’s better to manually enter it in the console’s advanced network settings. I know that this is something I had to do on Comcast. I used to have intermittent connectivity issues with XBox LIVE before I found the correct IP’s I needed to use.
