Hitbox Arcade

Is this place legit? I ordered a ps4 hitbox last week. I have had zero responses back to emails I have seen zero tracking information other than thank you for the money shipping comes one way with zero options. There are no return policies and zero accountability. Has this been anyone’s experience ?

They’re legit, and they usually have amazing customer service. They might just be swamped due to the extra business I’m sure Street Fighter V is bringing them.

I gotta say I’m concerned now I see they are sold out but I have still not seen any type of response or shipping information at all. If I had of known it was going to take a week. I might as well have spent my money on the hori and been done with it.

They have an official thread if you scroll down in tech talk.

what is it called?