Help with Perfect 360 joystick

Hey all… I recently installed p360 joystick i got all the wiring done and when i tried to test the stick that’s when i ran in to problem. The joystick does not respond to any movement the char only jumps. Furthermore, when I took the pins out and tried to installed individually i got this respond; when i put one pin in the the char started to jump and kept on jumping and it did the same with other directions down, left, and right…
So if any one can help me I would really appreciated Thanks in Advance.