Help me Fix my stick. we'll do it live!

Hello everyone, I recently bought a Razer Atrox and it was working fine, suddenly though it appears as start and select buttons stopped working.
Before you ask: yes the lock switch is turned to unlocked, and I have also tried to lock and unlock it multiple times.
I’ll start by posting a picture of the inside of the stick let me know if you see something wrong and if not where do I need to open (although I have half an idea I wanna be 100% sure)

http://imgur.com/a/3QNUC

http://imgur.com/a/3QNUC

edit: trying to post the image as an embed but I am getting errors, sorry

Looks like the shielding is stripped on one of the button wires at the side, as it looks like copper exposed. Either that or it’s a pixel anomaly on that fuzzy photo.

The resolution on this photo is approaching thumbnail territory. Can you please post a larger and clearer shot, panning right a bit?

Also, to embed an image just use this format:
[“img”]URL of image with file extension included["/img"]
do not use quotations. I just did that so the site wouldn’t interpret that as an actually img tag

Sorry for the Resolution that is the best my phone can do, my wife phone has a better camera I beleive when she’s back I’ll try hers

As per your request this is a close up of the buttons

I see no copper but I realized you might have meant this

That’s just a thingy used to fasten the wires

On a side note I found the courage to take a step by myself and actually found and solved the problem: the 4 pin connector inside that black box thingy somehow had gotten disconnected
thanks for your help.

Get a multi meter and check the conductivity of those wires