Have you ever had a problem selling sticks/stick services on Paypal?

Tech Talk
1

Is it legal for a business, who has a monopoly on a prdouct, like, the Paradise Cthulhu board, t deny customer service to someone who won a paypal dispute against them until he pays them back?

Have you ever had a paypal dispute go against you? If you’ve had a small charge like $5 pulled from yor account, did the buyer’s bank charge you an additional $25 chargeback fee?

Did you include the chargeback fee loss as part of the “service fee”?

Did they pay you the service fee and then said they are not going to service you?

Does anyone blame me for “having my finger on the trigger” of the refund?

Now I speciifically told Paypal “not to pul the trigger”. until I say yes, expliciity twice?

Did they pull the trigger in 2 hours without a response form this guy?

DId you know there were chargeback fees? Are most ebay refunds chargeback-free?

Did you know Paypal is eager to pul the trigger despite the fact they say they make NO MONEY on chargebacks? If Paypal knew merchants are threatening customers with no more sales or service on items legally bought, because of chargeback fees on a dfiferent transaction, wouldmn’t it benfeit PAypal to make chargebacks a last-resort option?

There is possibilty my Cthulhu is broken f the other 3 optoins don’t work (I doubt it based on the fact that the PS3 works in native USB mode)

But the more I incestrigated, the ore weird tings I found out about Paypal, like the “Justice system”.

In a typical Paypal arbitration, each side presents their case once, and doesn’t see the other side, and makes a decision. No chance to react to the other side’s evidence.

Paradise’s evidence was that the USPS tracking label sent to me.

My evidence was that, plus a Paypal record saying “send to Stan in CA”

If Paradise would have seen my Paypal record, he could either concede fault or make a counter argument, like I mixed them up on the Paradise order sheet and Paradise just blindly followed their sheet and not mine.

What if you saw your sheet saying Stan paid for something sent to me, but the paypal receipt said I said send to Stan, which would you assume is right? Or would you send me confirmation email or phone call saying what my intent is?

If he didn’t know that I said my intent was to send to Stan, how would he be able to physically counter my argument when he only has one shot and is in the blind of my evidence?

Another thing weird was I only asked for the $3.75 first class shipping. I got over-refunded. And neither PAradise nor I knew abut bank chargebacks?

Have you head of bank chargeback fees? Does anyone know under what conditions a chargeback fee is charged?

Most people around the nation never heard of my bank, tt’s hyper-local suburban bank. Paradise never agreed to my bank’s terms. Paradise probably has te nae of the bank but has no idea what to do about fighting 2 chargebacks.

Well Monday, I’m going to the bank and tell the story f what happeed ad ask the bank to sendParadise a letter with a check/notice of electronic transfer of the 2 $25 fees, and a paper check for $3.50 signed by me. Paypal over refunded, so I will pay Paradise for the buttons, and my bank will send him $50. So te only thing I’ll ask is that he does not deny me service.

By the way, I believe the reason why he believed he wanted to deny on te inital payment. There was a hold on it for me disputing the invoice BEFORE I paid it, before Stan told me to “pay now and fight about it later” so I sent then $32.25. I forgiot to drop the invoice. If Paradise ddin’;tthreaten me, I wouldn’t have fell back to the refund gun.

The only charge I’m really disputing is the $3.75 first class shipping. I’l agree to the following: I’ll give the $3.75 as a paypal payment gift if he can either prove to me I had some fault in my order, or, soe other arbitrator declares I made a mistake. I proved Paraise made a mistake.

And so there’s no $50 chargeback fee for either of us, I’ll leave te $3.75 in escrow until it can be shown I was at fault.

I got a question, Is it impossible for Paypal to process my account if the bllling address and shipping address are swapped?

Is it impossible on Paradise’s website to get mixed up?

Finally, as a seller, can you tell which transactions are subject to chargebacks and which are not? Did you even know there was a chargeback that could be charge against you?

2

Without reading any of your rambling post, no, I’ve never had a problem. But seriously, why are you posting this in tech talk? Unless it’s a tech problem specifically, take this kinda thing to general discussion and get feedback there.

3

The only reason why I post it in Tech Talk is because people who make joysticks tend to be merchants more often than the fighting game fan base in general.

Well It’s true. Paradise was surprised by a chargeback fee and blames it on me. Now I’m hoping I can get my bank to refund Paradise’s 2 chargebacks, and then I can manage the rest.

4

Mate, its sounds like they just want you to bugger off. With all these posts about your struggles with the cthulhu i think they are letting you know you’re more trouble than your money is worth.

5

Actually I didn’t call them. They came up to me via email and sent a paypal invoice. I would have gladly paid te $32.25 and worked on getting $25 back from the bank and jsut thought of it as a service call.

My joystick was more important than the $32.25. Ten years from now, I’ll barely remember the $32.25, but the joystick will still be with me.

By the way, I didn’t post anything about Paradse until they came with the invoice. I’m trying to settle it like gentlemen.

As a sign of good will, I’m going to hopefully get the 2 chargeback fees taken care care of, by putting it back to Parasdise’s bank account along with a check for a least $3.75 for the button price I got over-refunded.

Heck I might write a check for $7.25 if they insist.

It’s all a big misunderstanding, and Paypal’s default policies didn’t help.

6

We had this discussion in another thread already, and I told you that you need to call paypal directly.

7

Paypal says: This time I’m the buyer, and the seller, Paradise, should call my bank. Since Paradise doesn’t know how to get in contact with my bank, amd they won’t touch my emails of phone calls,so I’ll call them and have the bank write a letter to Paradise to tell them how to get their $50 from my bank, and I’ll send a $3.50 check for 2 buttons. I’ll get it on its way to being solved Monday.