Game freezing when i try to skip opening cinematics

Tech Talk
1

i just started this game and am really getting into it. i as playing on my current account but wanted to play on a new one which ill be using from now on. So i load the game, but it gives me opening cinematics, i hit skip and the game freezes there forever, i restared ps4 and tried again but it did the same thing.

please help, thank you

2

if you are using a game disc, make sure the disc is clean and free of dirt, scratches and scuffs.