As TRNG has mentioned previously in this thread, the status of “delivered” means that they have “delivered” your order to you, i.e. your order has been shipped out from them. It does not mean your order has been delivered into your hands, unfortunately.
I initially went with LL because I had ordered from them a couple times before without any problems, but I ended up canceling and have since placed an order w/ Akibashop. I haven’t received my order yet, but so far I’m quite impressed with what I see on this thread.
One thing that surprises me is some of the people’s undying love for LL over on the LL thread… some of whom have never even ordered from LL before. If I ever start my own business, that’s the kind of customer loyalty I want :wgrin:. At the end of the day, isn’t it about getting your order in your hands asap? It seriously boggles my mind… once you realize there is an alternative to LL, as a consumer, why WOULDN’T you go w/ the shop (Akibashop) that has a better handle on things?
Yea I originally went with LL because he is located in the same geographic region as me(400 miles) as opposed to halfway across the world. Also he was the only place people on this board recomended. Every blue moon someone would mention NeoGeo’s site. I regret to this very day not going with Neo to begin with. The other guy is just to overwhelmed right now.
I can count the number of times I have been impressed with someones customer service on one hand and Neo/Akibashop are on it.
anyone from Canada (Ontario) ordered parts and get slapped with custom charges? did they mark the package as gift?
A question about the mesh balls. I noticed that some colors are still on the order form. Does that mean they’re in stock? Just leaving a post since I’m sure there is enough e-mails in regards to orders and PayPal confirmations.
I did put an order in for the mesh balls (stay away from here for awhile and it’s surprising what kind of new doodaads are out there) and a couple of other stuff … hopefully the mesh balls are considered in stock. :wgrin:
Got an e-mail about a guys joystick exploded (ok, not exploded, but the e-clip was shoot away and the rest fell out) and he wanted to see how a JLF was assembled, so I took a photo of a cabinet catalog we had in stock:
http://akihabarashop.jp/misc/JLFassembled.jpg
Hope it helps someone else.
Ah yes, this is stupid. We will update the shop later on. Delivered = Shipped.
Thanks for all the kind words about us. I hope it will not turn into a “I hate him, I love him” tread though, that can get old really fast. But thanks ;).
They will come later in March. You will know when posts here go into hyper mode ^_^.
Thanks ;), I hope people will like the service but stay normal so no “You are GOD” speeches comes in the future ^_^. I like kind customers but sometimes it goes over the edge I think.
Again, thanks. I feel for Chad though, it must be tough handling so many orders and people keep e-mailing him about stuff and he has to order again.
I hope he survives this post SFIV era.
When/if you order just make a note.
The ones you see now in the shop are in stock, we get the other colors back in stock soon.
Just placed an order with Ak.
Had to cancel the order I placed yesterday with LL, I can’t wait a min. of 2 weeks.
My 1st LL order I placed on the 20th is still a go (all Happ parts).
Building 2 sticks:
-the Happ parts for an X-Arcade swap.
-the Ak. order all Sanwa parts for a custom build.
I actually busted out laughing when I read this because it happens a lot. I used to own a small internet shop when I was in college and had people do it to me. Look over in the other thread and people do it to Chad. Sooner or later you are going to piss someone off and your own personal group of NEO zealots that u never knew you had are going to come to your aid. LOL, be prepared.
But yea kidding aside, its nice to stay level headed and the ‘God’ are weird but I dont blame the shop owners. Its an inevitable part of doing business, especially on the internet.
Quick status update on order 1555? You rock.
TheRealNeoGeo I would just like to say thank you and we really appreciate the way you are updating us like this everyday. I should have ordered from you first from the start. I initially didn’t order from you because I thought the orders would take longer to arrive from Japan since I am only 3 hours away from LL. But I still have not received an update on my order which was place on the 26th from LL and you have already updated me on my order and I only placed it on the 28th from your shop. You are doing a tremendous job.
I hope it will stay good here for a while though ^_^.
Hoping for picture tomorrow or Thursday for you. Should be shipped soon also ;).
Thanks ^_^.
When the craziness goes down LL will be better for you I think, it is much closer.
Thanks for the quick response Neo Geo! I cancelled my LL order and went with you guys because of the quick response I got from you. LL didn’t even bother answering my emails.
I just processed my order and sent an email to you guys in regards to my paypal shipping address. Not sure if I forgot to select my address or it’s not added automatically. If you need this info, PM me and I’ll give you my address.
Which shipping method is faster for the states? Airmail or EMS? Not sure what EMS is.
EMS is faster and provides tracking.
EMS, I believe it has better tracking too. If I’m not mistaken EMS will come to us as UPS. I believe Airmail is USPS, they dont always scan there packages as frequently as UPS/FedEx
Thanks for the response!
I’m not sure if I asked this in earlier e-mails, but. Could you sign my order as a gift?
EMS will come through USPS also. EMS is tracked and unless there is some odd customs problem, shipping is usually a 2-3 day deal (to NY anyway).
That’s been my experience with EMS and orders from Japan (hlj.com).