I got mine last Friday. I placed an order on Sunday evening. I guess being in San Diego helps?
When are they going to refund the ground shipping
I got my refund today. I paid via paypal so I got a notification email from them and it’s now reflected in my account.
I finally got a chance to unpack my round 2 TE after it arrived 2 days ago. Upon opening it, i couldn’t help but think I was sent a preowned stick. The stick was covered in dust, there are scratches and chips on the body, and the metal plate on the underside has damage to it. Has anyone else received a stick with damage to it?
MarkMan, are you able to help me get an exchange? I expected a product with no imperfections, but unfortunately that is not the case. I can post up pics if it helps. Also, I did not damage the stick myself as that would not benefit me in any way and i highly doubt these are damages caused by the shipping.
Thanks in advance.
Contact tech support and tell them the issue, they will replace it for you.
Mention you just bought it and would like to exchange it for a new replacement.
You can mention I told you to call in, thanks.
Thanks. I just called into customer service and they were very quick in resolving the issue. I’ll be getting shipping labels to return the damaged stick and a replacement stick will be sent in 5-7 business days. They also need some pictures in the meantime. I just hope they won’t come up with some BS like the damages are so minor they don’t warrant an exchange, or double charge me later on for some retarded restocking fee when it was them that gave me the damaged stick in the first place. Even though the chipping and scratches could be considered minor, I did pay for a NEW stick. Also, the damage to the metal plate is pretty large. The stick even comes with one of those certificates of quality inside the box, so I definitely want a perfect stick.
MMM…need another promo…need at least one more…looking for a RD2…
- :bluu:
For reals man, this thing needs to go on sale very soon. I’ve been waiting for this since forever!
is there anymore deals out? or is everything over? maybe on another site?
There will more than likely be more sales, just after EVO or something. I’m just irked because I didn’t actually ‘need’ one until after the sale endded - I had two, but now I have a friend who wants one with some custom work done, I offered to sell him one of mine, with the expectations that I’l lbe able to scoop a new one for myself shrug - just crappy timing on my part.
- :bluu: