Yes, we had a promo code too but it has expired already. Sorry for the late response. Thank you for the interest!
Sorry, we will not have a promo code during UFGT unfortunately this year. UFGT this year was Madcatz exclusive. We should have a promo coming up for the Uppercut tournament in Texas, so please look forward to that. Thanks for the interest!
Sorry this is not possible on the Eightarc line of joysticks due to the missing mode button.
It usually takes 5-7 business days to ship from San Francisco to the East Coast after generating the tracking number. It may take 1-3 business days for us to process your order.
We personally feel that are joysticks are the best, but this is our opinion. =)
hey not sure if anyone has had this problem but it seems my usb cable has a short somewhere in the cable causing the stick to lose its connection/power? im pretty sure im out of warranty so i checked inside and nothing is loose inside as far as i can tell, so i started messing with just the cable it only happens when the part of the cord that has the stopper is moved. the cable is not strained in any way so im just wondering/asking for advice!
Sorry to hear about your issue. If you need a replacement USB cable, please email us at info@eightarc.com. A fee may be applied for the part and shipping if you are out of warranty. Please provide your current shipping address in the email and your order information when you purchased from us. Thanks!
Is there any chance of different color cases to purchase? i have the ivory case but i’m wanting to get the onyx casing or just another color in general.
I’ve been wanting to purchase the Fusion or Synthesis for some time now and they’re both out of stock. How soon will you guys have more? Are you guys making a newer model?
I have a Q2 Glow and it’s awesome, really nice stick. My only issues are the cable is noticably shorter than my Madcatz stick and the balltop unscrewed within a week. Not a huge deal, but as the shaft has the loose plastic cover around it there’s no way to grip the stick and screw the balltop back on. Can’t say I was too impressed with immediately having to open it up and void the warranty on a stick that cost me an awful lot to buy from the UK.
I just remembered it didn’t come with any instructions either, you have to press “turbo” and “select” to cycle through the LED modes. This isn’t made clear anywhere.
(I know it’s obviously the buyer’s responsibility and not Eightarc’s to know this, but incase anyone asks, Royal Mail will want another £30 before they release the package after it clears through customs. They’ll send a letter requesting the money, so call them and pay as soon as it clears if you don’t want to wait even longer for delivery.)
We’ve got 3 new products! Come check us out at www.eightarc.com. We also have a 10% coupon code going on too. Coupon code is JULY4.
[list]
[] Qanba Drone - PS4, PC, PS3 compatible joystick
[] Guardian backpack - fits most popular joysticks
[*] Qanba Carbon - PC and Android joystick
[/list]