Will you guys be restocking on clear panels? Every time I go to check they are sold out.
If you enter UFGT8 on the check out screen, it will take $8.95 off your total order for orders over $100.
We should have more around June 11th.
so is the synthesis going to be replacing the sapphire? i was really hoping you guys would do another batch of the sapphire, especially since it’s still pictured on the site 
I need to pick up replacement screws for the plexi panel. Does anyone know what size and type they are?
Hey guys,
I received an Eight Arc Pearl (the PS3 only one) for Christmas and have been absolutely LOVING it. Recently, however, several of the buttons have started to stick pretty heavily, which has lost me a few matches. What should I do to fix the problem without voiding the warranty?
Thanks in advance!
The Sapphire was a limited edition run.
If you received your joystick around Christmas, your 90-day warranty has already expired. We would recommend obtaining new Sanwa OBSF-30 (direct replacements) or other 30mm snap-in buttons from a site such as focusattack.com
All you need to do is the remove the bottom panel, disconnect and replace the dirty/faulty buttons, and replace the bottom panel.
Check out fchamp’s site (especially his Thursday online streaming tournaments) for any promo codes for Eightarc products.
I loved how the ISO sticks had the buttons flush on the side, any plans on releasing that kind of side-button action on any of the dual-mod sticks?
i know that but you took out your ps3 exclusive sticks from the site because you no longer offer them yet you keep the sapphire pictured in the products section. i figured you guys were going to do another limited run with that model but i guess not?
The eLive pro player sticks have this feature for the start button. We will have these three models available soon.
The clear panels for the Fusion Ebony & Fusion Ivory are back in stock!
what do you mean flush on the side, can you show a picture?
I know what you mean now, got it!
I have 2 questions. 1 how do you take a plastic top off a fusion sapphire, and also, how do you tighten the joystick inside it?
by any chance do you guys sells replacement usb cables that go from the board to console its for qanba q4raf
The acrylic faceplate on top is removable via the six screws behind the silver stickers. Please note that if you want to access the joystick and tighten it, you do not have to remove the faceplate. You can access the joystick from the bottom by removing the 8 screws.
Please email us at info@eightarc.com if you need service.
Need an ASUS monitor? Check out this link for our contest which will go on until 6/30 - http://eightarc.com/news
Also we’ve uploaded some pix of some new joysticks that will be added to our store soon -
[LIST]
[]Fusion Synthesis - http://imgur.com/a/HkOfm
[]eLivePro | Kindevu Pink - http://imgur.com/a/FKAMK
[]eLivePro | RF Blue - http://imgur.com/a/vaaCt
[]eLive Pro | D44 BAS Yellow - http://imgur.com/a/xHb3J
[/LIST]
Enjoy!
How soon is soon?