so i’m guessing that white lady answers the phone and that old viet guy is THAO.

I am checking the boards and emails from my PDA phone, as I still don’t have my office up and running. Thats why I mentioned earlier that I am without phone/internet service. I should be up any day now, and I apologize for any inconveniences. I’ve dealt with alot of people here on the boards for years now and I have built a reputation for quick responses and great customer service. I will make this situation right with those people who have been waiting for their refund/merchandise. I will send emails shortly (hopefully by tomorrow if Brighthouse gets their stuff together) to everyone who’s written me recently.

Well, SHIEETTT! When is a GOOD TIME to CALL. Im on the EC and dont know when I should give them a call. I WANT THAT DAMN MiNi!!! LoL

i think they close shop around 5 or 6 PST. so call before then?

Bump.

It was a joke, the dude who ran quartercircleforward.com ripped off a bunch of people, and I even had to get paypal to refund my money. dunno if thats the deal with this guy, he seems pretty busy, I guess we’ll see.

Bump. My money plz.

so paypal protected you outside of ebay?

MAS Systems

I’d just like to clarify:

  • Alpha electronics is moving into a new office, so they currently aren’t handling orders in a timely matter (?)
  • Alternatively, the website for MAS Systems (massystems.com), seems to be down - question here being, are they still handling orders/building sticks (?)

I also have a few questions regarding MAS sticks in general:

  • The 8-button (6 + select/start) mini is an alternative to the 10/12-button models (?)
  • If so, there is no 8-button (6 + select/start) layout available with the buttons set in a bigger control box (?)

Also, any other feedback would be appreciated (ie: for those who have ordered, how does the 8-button mini feel [enough room to manouver] (?), and, more importantly are MAS systems and/or Alpha Electronics currently handling orders in a timely manner (?))

Much Thanks!

PS: I noticed that the order forms on the Alpha Electronics website are identical to those on the former MAS Systems site. Alpha Electronics is a front/proxy for MAS Systems (?) I have a hard time believing that they keep every possible color of every model in stock, which leads me to conclude that the orders ultimately reach MAS Systems directly where the stick is built to specification.

I have my desk up and am pretty much ready to go here. A few of you have placed orders in the past week and they are currently being processed. Any orders from here on out will be processed immediately. Refunds for those who are due them will be put in by tomorrow and should reflect on your credit card within 72 hours or so.

As for your last question, we (Alpha Electronics) do not stock every color and combination of joystick from MAS Systems. We basically take the orders and forward them to MAS Systems, and they mail out the orders to the customer. It works out great for both of our companies since they don’t have an online checkout system and do not check the emails they get via their website.

On a side note, I want to apologize again to the few people who have been waiting for their refund/order. I’ve got 2 salespeople now to help me out with orders, and will hopefully have a group of 6 or so people by the end of the year. I’m willing to do whatever it takes to make sure that I maintain and continue to grow my companies reputation, and to be an honest trustworthy source for this community.

Looking forward to my refund, thanks.

I sent you an email in regards to your refund. Please review it and email me back asap. I want to take care of this before I sign off and call it a night.

Hello gyus,

Is there a way to contact MAS? I have their stick with p360 and the ps2-xbox converter that it came with doesn’t work properly :confused: I want to replace it if it’s possible but I can’t contact them :confused: Please, help me if you can.

Have you tried calling them directly?

so SoulHadou what’s going on with my stick?

Can you give me numbers nad emails to them? I can’t get it, site doesn’t work. Still calling wil be expensive :confused:

Your payment has been processed and the order was forwarded to MAS Systems for completion. I will update your order info via the website as soon as I receive updates.

NemoKOF: Call them at 714-775-8116.

Can we get pix of the insides of MAS and the people? I’d be interested in seeing who it actually is I always talk to… and who’s the baby? That baby cracks me up every time. :smile:

I never heard about this recall… could anybody explain? This quote is like from two years ago, but if anybody knows anything I’m all ears. =\

how do i check it? I didn’t order from your site i went through the ebay auction.

Soul I want to place an order, its everything up and runnin’ without ANY Hassle…I want the new MiNi MAS. Get back to me in here or email me

postmanke04@tmail.com

GET AT ME!!