Well I have some pretty bad news…
I checked my email… and… i got a email from nexon saying my password has been changed. on the timestamp minutes later I received another email saying my goblin pad password was changed. I am currently trying to reset my password right now but im scared as ffff as to what im going to find or not find on my character. I only had 1 main character for those who do not know. So…ill keep editing this post on what happens.
ALL avatars and gold gone. along with some high level weapons that I couldnt use yet. Submitting a ticket to nexon and hopefully get a rollback. I didnt check but im pretty sure my nx is gone too.
This really sucks as I just spent 30 dollars on nx for the halloween avatar event. Im submitting a ticket now hopefully I cant get some kind of rollback.
Quickly change your email password and then your Nexon password.
Do not use a password similar to your previous or similar to any passwords you use at any other forum or game. Hurry. I didn’t see your character online yet so you might be safe.
Again, no third party programs, no external sound packs, no display mods, no visiting unsafe websites.
Do not party with players you do not know. Partying with someone is sufficient data to get both your account name and password for DFO.
I just thought of that right now…as I was checking my email i was thinking “they have to have access to my email…in which they did.” I logged on right now just to check and as stated above ALL my avatars are gone… unlinked weapons are gone and I had a TON of materials for weapons and quests in storage and a good amount of those are gone. FFFF. I’m thinking I have a keylogger or trojan installed. submitting ticket now.
Im guessing whoever did this logged on around 11:49am (sometime around when I received the notification email). But as I work at night…i sleep during the day and I didnt check the email on my phone until I woke up around 4pm’ish. I logged on about 4:45pm just to check. And all my avatars were gone. the halloween one…the jacked up looking advanced avatars I had…and more than a few regular avatars (all of them were permanent fyi). If they cannot do a rollback for items/gold/weapons I’ll be upset BUT have to live with that. The thing that would urk me the most IF they cannot do it is rollback all my avatars as those were not free. They were acquired by doing quests or anything like that…they were purchased with REAL money.
I submitted a ticket and possible time of intrusion of account. I made it very clear that I do not log on to dfo from any other computer besides my own and gave them my ip address so any other activity from anywhere else was not mine. This whole incident has me very upset at the moment, and do not be surprised if I dont log on for a couple days…at least until i get a response.
He won the non-SRK one 10k NX. Tell him to post his char name under his submission account on Nexon forums in that same thread.
Check to make sure your computer is clean. Check to make sure you used a secure e-mail without security questions/restoration options. Change your e-mail password. Change your Nexon password. How are your avatars gone. I didn’t see you log on.
Nexon does not do roll backs. I edited my previous post, please read all additional data.
I have all summoner sets and weapons, don’t worry about those. Make sure your e-mail and DFO account are secure first. If you have any thing other than DFO linked to your e-mail, make sure that they are secure as well.
Dude I’m sorry to hear. It pisses me off too, I just ran you through the ancient dungeons last weekend. Anything I can do to help, let me know. It’s nice to know that Elder can help you out with some gear as well.
So looking at this. I’m trying to figure out what I did wrong. Was I phished for my info? I don’t think so. I don’t buy gold. None of my friends play this game (anymore~ I logged on at a friends house once) and he has 0 interest in this game now… no reason to hack all this time later and take my equips. The last time I changed my password was a while back. This was my own fault. I changed it when I think nexon forced me to a few months ago. If I did have a trojan or keylogger that logged everything why go after in game items. Why not hit me the hardest. I pay all my bills online. Do stuff on ebay and paypal. Buy crap online .I’ve been on the internet a while and avoid doing stuppid things like being so gullible on somebody pming me and me giving them my info such as email,dob, real name. And I used goblin pad. I never had an issue like this with any game until today. I played ragnarok online, some online gun game, gunbound, I have an xbox live account and psn account. All of them have never had any issues with security whatsoever. I’m not trying to put the blame on nexon, and perhaps I’m still in a state of denial. But looking back I don’t know what went wrong. It just doesn’t add up. All the things mentioned above are okay. Dfo and nexon has been the only issue. I guess its the waiting game now. Oh and I learned how to link items/ava to character. ALT + left click. I wish I would have known this earlier. I didn’t even know you could do this.
Damn, that sucks really really hard. I’m sorry to hear that. And yeah, Nexon doesn’t do rollbacks when it comes to games… Unless it’s a mass problem, a individual incident is just that. I haven’t had problems with Nexon security for YEARS now, so… it seems hella weird that whoever did it just went after your DFO account. Seems someone was thirsty for dem items. If I could help, I would. I’m not pro or super rich like the others, but, I’ll do what I can.
I totally locked my items since you said that… I’ve had my account for awhile but, that seems like a good precautionary measure for my avatar items, at least.
**Sidenote: **Altair is sorta hard. Lol… Stupid quest. /rush to 45
I have been. I ran spybot search and destroy. It found a lot of cookies but nothing looked too dangerous. I also had a coupon code for mcafee. Installed and ran that as well. More cookies found and deleted. I’m really cautious now. I added security questions to me nexon account and a certain email has a feature for “trusted pc”, Meaning you can only change your pass from that pc. I may be on tomorrow. I dunno. We shall see. I’m usually tied up during the week. Also changed goblin pad and received a automated response for my ticket from nexon. So well see how that all goes. Hopefully sooner than 3 months like I’ve read on the nexon forums. I’m not holding my breath.
If you don’t have them already, try Avast! Antivirus and Malwarebytes’ Anti-Malware. Both programs are free. I’m assuming the code for McAfee will only last a month or so and if that’s the case, pick up Avast. You can register your email address after the 30 day period is done for a free 1-year subscription. Definitely get MAM though. That can be run on top of Spybot and whatever else you have. Sucks to hear that your account was hacked, but hopefully you can catch whatever form of malware that’s on your computer.
If someone wrote their own script then no anti-virus anti-malware software is going to get it until the detection rules are updated by having someone report the data for analysis.
Actually the odds are extremely high as people are constantly writing said scripts since in other countries the amount of wealth they attain from other accounts decides whether they continue to have food and shelter. His account is just one of many. Americans steal anime from Asians and Asians steal gaming accounts. Nothing new.