DO NOT order from Lizard Lick amusements until further notice! Customer service issues galore

CrimsonDisaster · 2008-04-08T12:15:03.000Z

Do y’all have blue PS-14-KN’s in stock? There wasn’t an option to order them so I figure they’re sold out at the moment but I was hoping to pick some up if possible.

SF_PHOCUS · 2008-04-08T16:51:37.000Z

how do u put and and take off that e ring???

lizardlick · 2008-04-08T17:41:36.000Z

ABbazabA:

got it today (sortof), lazy mailman just put the missed package delivery note in my mailbox today and ive been home all morning. now gotta go pick up shipment tomorrow.

I HATE it when they do that! Messes up my delivery times!!

swerve:

I hate to be a burden, but will my order ship today? (Tuesday)?
swerve.mchsi@gmail.com

thanks,
adam

Yes, your order is picked and packed, it will go out today…

TingBoy:

Any chance of selling Sanwa switches (sw-68)?

Yes, I can get you pretty much anything they make, shoot me an email with your specific needs…

CrimsonDisaster:

Do y’all have blue PS-14-KN’s in stock? There wasn’t an option to order them so I figure they’re sold out at the moment but I was hoping to pick some up if possible.

Yes, they are out… I didn’t realize it until I went to do an order last night and couldn’t find them… They are on order and should be here next week…

SF_PHOCUS:

how do u put and and take off that e ring???

You take it off by gently prying it off with a small flat-head screwdriver… To get it back on, you just kind of jam it back into place… Be careful the thing doesn’t go shooting across the room when you’re taking it off!!

Thanks guys,

Chad
http://www.lizardlick.com
sales@lizardlick.com

Jumpsuit · 2008-04-09T01:45:15.000Z

Quick question, Chad.

Do the bubble tops come in red?

laurie47 · 2008-04-09T02:09:25.000Z

Just made my first order
Parts priceing is a little more than my usual place but your shipping quote was very good indeed.
Nice site with your own pics of the parts too.
Thanks

tl613 · 2008-04-09T02:19:57.000Z

LizardLick is a little more expensive but I think it’s worth it for the quality of the service :tup: Plus most of the time the shipping quote is higher than it should be so Chad will refund you some money.

DevilsFang · 2008-04-09T02:58:32.000Z

Thanks for the great service!! I’m currently waiting on my third order now and I see more orders in the future:) I really respect the fact that you have refunded overpayment of shipping costs to me on my orders. Your level of service is unheard of these days, keep up the good work.

TingBoy · 2008-04-09T05:09:50.000Z

lizardlick:

Yes, I can get you pretty much anything they make, shoot me an email with your specific needs…

I’ll shoot you an email next week when I got the funds. Might be ordering more stuff for friends =P

Kaytrim_s_Kustoms · 2008-04-09T05:30:50.000Z

Jumpsuit:

Quick question, Chad.

Do the bubble tops come in red?

No they don’t but the ‘orange’ one is rather close.

Kaytrim

lizardlick · 2008-04-09T06:24:03.000Z

Jumpsuit:

Quick question, Chad.

Do the bubble tops come in red?

You would think so, but no, the closest thing is orange. And it is orange, trust me…

laurie47:

Just made my first order
Parts priceing is a little more than my usual place but your shipping quote was very good indeed.
Nice site with your own pics of the parts too.
Thanks

Thanks for giving us a shot, hopefully we won’t screw up your order!!

tl613:

LizardLick is a little more expensive but I think it’s worth it for the quality of the service :tup: Plus most of the time the shipping quote is higher than it should be so Chad will refund you some money.

Yeah, I know we’re a little higher, but we are getting beat up pretty bad lately with the weak dollar and ridiculous freight charges, that’s why we try to make up for it with our customer service!! BTW, I’m pretty sure laurie is an international customer, and the shipping calculator is actually pretty accurate with those…

DevilsFang:

Thanks for the great service!! I’m currently waiting on my third order now and I see more orders in the future:) I really respect the fact that you have refunded overpayment of shipping costs to me on my orders. Your level of service is unheard of these days, keep up the good work.

Thanks, and we will… Here’s something else to ponder concerning shipping charges… Not everybody gets a refund, of course, but those nickels and dimes that we keep actually go into somebody else’s shipping when the calculator under-charges, so it’s basically a wash…

TingBoy:

I’ll shoot you an email next week when I got the funds. Might be ordering more stuff for friends =P

Yes, the more the merrier!!

Kaytrim:

No they don’t but the ‘orange’ one is rather close.

Kaytrim

Thanks Mike, you always have my back!

BTW, is anybody interested in hollow JLF shafts? Hmm? Anyone??

Thanks guys!!

Chad
http://www.lizardlick.com

tl613 · 2008-04-09T07:12:25.000Z

Sanwa JLF, $24.95…balltop in your favorite color, $2.95…LizardLick service, priceless.

I think online retailing has ruined customer service for the most part so it’s good to know some people out there still make the effort to satisfy customers. I think a couple extra bucks for peace of mind beats saving a little to wait a lot longer for items, wondering if they will come beat up, the hassle of trying to find someone to talk to when something goes wrong, etc.

RockCho · 2008-04-09T07:18:53.000Z

Seriously. Chad gets serious props in terms of service. You kick ass man.

System_1 · 2008-04-09T09:13:04.000Z

Chad, does sanwa have a larger bat top version ala LB-45? Or can you source the happ battops without the metal part? Thanks.

alwc37 · 2008-04-09T14:24:30.000Z

Hey, any idea when you might get some more Blue iL 8-Way Eurojoystick in? I got a stick I’m working on now, but I want that stick for the blue washer :razzy: That would be a nice final touch

lizardlick · 2008-04-09T22:58:19.000Z

tl613:

Sanwa JLF, $24.95…balltop in your favorite color, $2.95…LizardLick service, priceless.

I think online retailing has ruined customer service for the most part so it’s good to know some people out there still make the effort to satisfy customers. I think a couple extra bucks for peace of mind beats saving a little to wait a lot longer for items, wondering if they will come beat up, the hassle of trying to find someone to talk to when something goes wrong, etc.

ROFL, thanks man, that made my day!

RockCho:

Seriously. Chad gets serious props in terms of service. You kick ass man.

… and the hits keep comin’, thanks!

BBSF:

Chad, does sanwa have a larger bat top version ala LB-45? Or can you source the happ battops without the metal part? Thanks.

To the best of my knowledge, no they don’t and probably not, but what the hell, I can ask…

alwc37:

Hey, any idea when you might get some more Blue iL 8-Way Eurojoystick in? I got a stick I’m working on now, but I want that stick for the blue washer :razzy: That would be a nice final touch

I know that we have them pulled from the site, but I swear I saw one out in the shop last night… Hit me up on AIM or MSN tonight, and I’ll poke around for you… If not, we do have them on order, and they should be back up on the site for the weekend…

Thanks guys!

Chad
http://www.lizardlick.com

alwc37 · 2008-04-10T00:13:36.000Z

lizardlick:

I know that we have them pulled from the site, but I swear I saw one out in the shop last night… Hit me up on AIM or MSN tonight, and I’ll poke around for you… If not, we do have them on order, and they should be back up on the site for the weekend…

Thanks guys!

Chad
http://www.lizardlick.com

Cool, i’ll just wait a few days and check the site then. Thanks man

lizardlick · 2008-04-10T06:59:20.000Z

alwc37:

Cool, i’ll just wait a few days and check the site then. Thanks man

Nope, I checked and we are out… But, as always, they are on order… I’m hoping they are here Friday…

Thanks,

Chad
http://www.lizardlick.com

SF_PHOCUS · 2008-04-10T07:10:47.000Z

well i just finished puttin the 360 into my mas… soldered wat needed to be soldered… im pretty sure i did it properly… but im not getting a response from the stick… could it be because i didnt solder the 5v cord to the right place? i was also curious to know if me plugging a 9v adapter to my converter would that power it up??

EDIT: when i let the mvc2 run on the dc the character i had kept jumping and i couldnt move… wat does that mean? does that mean i soldered the 5v properly and didnt solder the directions properly?

lizardlick · 2008-04-10T09:35:44.000Z

Maybe it’s because you’re using 9v, isn’t it supposed to be 5v?

Chad

alwc37 · 2008-04-10T10:07:58.000Z

lizardlick:

Nope, I checked and we are out… But, as always, they are on order… I’m hoping they are here Friday…

Thanks,

Chad
http://www.lizardlick.com

Thanks for checking for me, I appreciate it. I’ll make sure to pick one up over the weekend.