DO NOT order from Lizard Lick amusements until further notice! Customer service issues galore

slash5150 · 2011-01-03T22:23:50.000Z

Did you set the correct country?

FreezerB · 2011-01-03T22:28:55.000Z

Yes, which is why I’m confused. I selected Canada and entered a Canadian zip code.

ComradeTao · 2011-01-04T02:00:48.000Z

Hey man, do you have an ETA on those clear seimitsu buttons? That, and the .110 quick disconnects are the only things I need to complete my order.

slash5150 · 2011-01-04T03:16:12.000Z

Hey Chad, whats the ETA on hollow JLF shafts?

Majin_TCZ · 2011-01-04T05:33:13.000Z

Any ETA on the availability of the Sanwa JLF-TP-8T Joystick w/ harness?

Mufasa2 · 2011-01-04T07:15:55.000Z

lizardlick:

Still waiting to hear back from Art on the plexi’s…

And I have turned on all the UPS shipping options on the site, since the USPS isn’t getting their api fixed in a very timely fashion…

Thanks,

Chad
Lizard Lick Amusements

sounds like a plan boss

Ragnorok64 · 2011-01-04T07:23:53.000Z

So, how long do RMAs take to process? I haven’t gotten any emails, that I recall, and I’ve had one “processing” since 12/23/10.

FreezerB · 2011-01-04T08:15:51.000Z

Looks like that whole Canadian zip code thing was just a site hiccup. Order placed.

Maxoplata · 2011-01-04T12:57:31.000Z

Just got my Chimp, Neutrik and cables in. Order was shipped fast. I am in Guam (near Japan) and it only took ~ a week. Thanks!

http://www.guamgaming.com/gallery/1/DSCN1929_small.JPG

punkpc · 2011-01-04T19:39:41.000Z

Saw you got the LL Quick Connect .110 back in stock… but now your out of the “Toodles Imp Board” how soon will these be back in stock? Would prefer to get everything at once to save on shipping.

Toodles · 2011-01-04T19:55:18.000Z

Imps are going to be out for a bit. I’ll get some boards ordered to make a few more imp kits for the interim, but Im working on finalizing the next version of the imp. Maybe 2 weeks for interim imps, no eta on v2 imps.

HateToWin · 2011-01-05T05:55:21.000Z

placed my order around 2 this afternoon, went to the store and when i got back it had been shipped, you cant get much better then that

lizardlick · 2011-01-05T10:41:48.000Z

Ok Guys…

After a couple of rough days, it looks like the shipping issue has been resolved… Apparently, the USPS did some kind of update which, ha-ha, messed things up a bit… I think we have it all under control now… One thing I should point out to our international customers, you have to actually proceed through the checkout to get your shipping quote. That little “quick quote” box on page 1 of the checkout is assuming you live in the US, which obviously isn’t going to work if you don’t…

ALSO… Japan has been closed for awhile due to the New Year, but I am putting in orders tonight, so we should see some fresh stock late this week/early next week… One thing that helps us out a LOT is if you guys get on the waiting list for stuff you want, as they are the first items to get restocked (usually)…

I do not have an ETA on hollow JLF shafts, unless we can find someone else to do them for us, I may have to just pull them from the site… And I’m not sure if Art is on vacation or what, but I do not have an ETA on TE covers either, so you might want to try going direct with him if you need one…

Rangor, I think our email is bouncing back, I tried sending it out to you again today, and it came back tonight… If you want to just shoot me an email, we can get you sorted out…

Thanks guys,

Chad
Lizard Lick Amusements
sales@lizardlick.com

Maxoplata · 2011-01-05T11:58:07.000Z

lizardlick:

I do not have an ETA on hollow JLF shafts, unless we can find someone else to do them for us, I may have to just pull them from the site…

Be sure to post if you do find someone to do them. I will definitely be ordering one the day you get them.

punkpc · 2011-01-05T19:25:13.000Z

Just placed my order. Decided to go ahead and get what i needed for now and I will get the Imp’s once you restock.

Thanks again!

spenzalii · 2011-01-05T22:01:47.000Z

Gah. What a time to be out of stock on JLWs. I thought for sure I was the only one that ever used them in anything! Ah well, I will place an order once they are back in stock to finish this project.

Are white meshballs coming as well?

rcaido · 2011-01-06T11:08:23.000Z

Is there such thing as Seimitsu 30mm GNC Screw-In Buttons Orange? If so, when will you have them in stock, thanks!

Rusty_Sawblade · 2011-01-06T12:06:26.000Z

Do you know when you will be getting more Sanwa bat top adapters in stock?

HateToWin · 2011-01-07T03:24:01.000Z

i ordered my stuff Tuesday afternoon and it got here today (Thursday) using the cheapest shipping option, and thanks for getting my order together and out so fast since it was such a small/cheap order

bigbossVII · 2011-01-07T06:32:45.000Z

I want me some black OBSF 30s and the site says its about out of stock. Need 8, but shop says I can only get 1.

EDIT: Nevermind, didn’t even read the last page till after I posted.