Still involved in a lot of meetings at work so contact time is at a minimal. Damn behind on emails as usual… argh.
One thing I’m going to consider doing is I need to up the shipping cost for just the artwork orders alone. Even though I package them with TWO stiff cardboard inserts, there have been several cases of the post office ignoring my “Fragile do not bend” markings and have caused creases to the artwork. Then comes the expense of reprinting and reshipping artwork so I’m just going to up the shipping price to priority so I can send them out via priority mail boxes. Sorry about that, but not much of a choice =(.
I’m not 100% sure, but I’m suppose to be getting an LS-32 dustwasher within a day or two. so hopefully I can add that to the dustwasher options soon.
While I would like to, I can’t give the time frame for it. It’s a matter of setup time per etch. I won’t get into too much details, but believe me when I say custom etching can end up taking quite a bit of time. It’s just not something I can allocate time for at the moment while trying to get tons of orders out and working on my primary job =(. So I really would like to offer that, but it won’t be for a bit of time. Thanks again!
The time off I have is when I sleep, lol. I’ll reply to your email in a bit.
Unfortunately it still remains on the back burner. There’s a lot of TE/HRAP stuff to concentrate on that keeps me occupied already, and trying to set time to strip heat the bend on the SE plexi adds up. So even if you guys were to make a mod that works, I can’t see myself allocating the time to bend the SE’s. It’s not something I can concentrate on right now, sorry =(.
Cool, I have the Phillipines on my list of to-add countries. I’ll try to get on those in the next couple of days.
Thanks Shiryu. I’ll add that for those who are curious about their shipment, please double check your Paypal transaction first before emailing me. Paypal should email you when a shipping label was created. For some reason maybe it hasn’t been getting through or Paypal emails get in your junk folders as I’ve been getting inquiries from people with orders that were already shipped. But please check paypal first before asking me. It takes at least 5 minutes to search and respond per inquiry, so it adds up.
If it’s been way more than 12 days and your Paypal transaction hasn’t updated with shipping info, then email me with your order number.
Not now, but possibly in the future. As it stands now I have my hands completely full on front cover etchings.
Hmmm, that is strange. Rest assured that custom washers are not rushed. I take a full 2 days to work on them. 1 day for the initial coats, then let completely dry. Then 2nd day I add several more coats and let completely dry before I ship out after that.
Your situation is truly a mystery and the first I’ve heard. I’m wondering if there was any major heating issues during the shipping process. How was the packaging when it arrived to you? Were there any dents on the side? Another possibility is pressure being applied and scraped against it, since the dustwashers are taped on the outside of the cardboard inserts.
Either case, I’ll start working on a new one for you.
